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2 articles

The mechanic is late. What can I do?

No news about the mechanic? You can get in touch with us at [email protected] We will help you as soon as possible to ensure that the repair can be carried as planned. Otherwise we will do what is…

Updated 8 months ago by Hélène

There is an issue after the repair. What can I do?

Are you experiencing another issue after your bicycle was serviced? Go to your customer account within 14 days to report it to us. We will book another call-out with a mechanic from our network to as…

Updated 1 hour ago by Hélène

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